Where To Get Help

For starter, please check out End User Help on our Wiki.


For all others general enquires or problem reporting during office hours, please call anyone of us at our deskphone.

  • Keegan Tan (Desktop/PC)
  • keegan_tan@bii.a-star.edu.sg
  • Lim Chun Teck (Network and Internet connectivity)
  • limct2@bii.a-star.edu.sg
  • Toe Chin Siang (Desktop/PC and user accounts)
  • toecs@bii.a-star.edu.sg
  • Liang Zhu (Desktop/PC)
  • liangzhu@bii.a-star.edu.sg
  • Chew Chee Siang
  • chewcs@bii.a-star.edu.sg

    Or if you prefer to not know who you'll be sending the mail to :

  • sysadmin@bii-sg.org
  • GLPI Ticketing System: Submit ticket